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3D Print Troubleshooting, Calibration & Parts

HMS 0300-3100-0001-0001: part cooling fan too slow or stopped

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Short answer

The part cooling fan is turning too slowly or not at all. Look at the blades first — a fragment of purged filament or packed dust stops a fan long before the motor fails.

Difficulty easy Time 15 min Parts under $15 Tools Tweezers, compressed air, small brush

Bambu reports the part cooling fan speed as too slow or stopped, possibly stuck or with a connector that is not plugged in properly. The firmware reads the fan tacho signal and compares it against the commanded speed.

Affected machines: H2, H2S, P2S, X2D.

Where to buy

Why this one matters for print quality

Part cooling is what makes overhangs and bridges possible on PLA and PETG. If the fan has been degrading for a while you will have seen the symptoms before the error appeared: drooping overhangs, poor bridges, and rounded corners on small parts as each layer went down before the previous one had set.

Symptom

Fan error, or overhangs and bridges getting steadily worse

Most likely cause

Blocked, dusty or disconnected part cooling fan

The fix
  1. Power off and look directly at the fan blades. Purged filament and printed fragments get pulled in and wedge against the housing.
  2. Clear debris with tweezers. Do not spin the fan with compressed air at high speed; over-spinning generates voltage back through the driver.
  3. Brush dust off the blades. A fan coated in dust is measurably slower and unbalanced.
  4. Reseat the fan connector at the toolhead board.
  5. Spin the fan by hand. Grinding or a rough feel means worn bearings and a replacement fan.
Typical part cooling by material
PropertyValue
PLA 100 percent after the first layers
PETG 30-50 percent
ABS / ASA 0-20 percent, enclosure closed
TPU 30-60 percent
PA / Nylon 0-20 percent

Two fans, two jobs

Do not confuse the part cooling fan with the hotend heatsink fan. The part fan blows on the print and is under slicer control. The heatsink fan cools the cold side of the hotend and must run whenever the hotend is hot — if that one stops, you get heat creep and a jam, and a different error.

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