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3D Print Troubleshooting, Calibration & Parts

HMS 0700-4000-0002-0001: AMS filament buffer signal lost

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Short answer

The AMS buffer tells the system how much slack is in the filament path. When its position signal disappears, the AMS cannot coordinate feeding with the extruder. Check the buffer cable and whether the spring mechanism is jammed.

Difficulty moderate Time 20 min Parts under $20 Tools Small hex keys, tweezers

Bambu reports the AMS filament buffer position signal as lost, with the cable or position sensor possibly malfunctioning. The buffer is the sprung box between the AMS and the toolhead that takes up slack as the head moves.

Affected machines: H2, P2S, X1 series, X2D.

Where to buy

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Updated: Sep 1, 2026
Last update on Sep 1, 2026 / Affiliate links / Images, Product Titles, and Product Highlights from Amazon Creators API.
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Creality
In Stock
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ACMS Score
ACMS Score is calculated based on product ratings, reviews, and sales performance to help you make informed purchasing decisions.
Updated: Sep 1, 2026
Last update on Sep 1, 2026 / Affiliate links / Images, Product Titles, and Product Highlights from Amazon Creators API.

What the buffer actually does

The extruder pulls filament at a rate that changes constantly as the toolhead moves around the plate. The AMS feed motor cannot track that in real time, so the buffer stores a small loop of filament and reports how full it is. The AMS uses that signal to decide when to push more. Lose the signal and the system is feeding blind.

Symptom

AMS errors during or just before a filament load

Most likely cause

Buffer position sensor not reporting

The fix
  1. Power off. Open the buffer and check the sprung carriage slides freely through its full travel.
  2. Look for filament dust packed at the ends of the travel. It builds up slowly and eventually stops the carriage short.
  3. Check for a broken filament fragment jammed inside the buffer path.
  4. Reseat the buffer cable at both ends. On machines where the cable runs alongside moving parts, check it along its whole length for chafing.
  5. Watch the buffer during a manual load. The carriage should move visibly as filament feeds.

A related fault worth knowing

A separate code covers the buffer signal being abnormal rather than absent, with a stuck spring or tangled filament as the cause. If your error is intermittent rather than constant, look at the spool for a crossed wrap — a tangle upstream loads the buffer unevenly and produces erratic readings without any hardware fault at all.

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