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3D Print Troubleshooting, Calibration & Parts

HMS 0300-0D00-0001-000C: heatbed levelling data abnormal

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HMS 0300-0D00-0001-000C affects the Bambu X1 series. Levelling measures a grid of points, so cleaning has to come first because a crumb under the plate is recorded as part of the bed.
Short answer

HMS 0300-0D00-0001-000C means the heatbed levelling data came out abnormal, and the printer asks you to check for foreign objects. That instruction is worth following literally before anything else, because levelling is a measurement and a measurement taken over a crumb records the crumb as part of the bed.

Difficulty easy Time 20-40 min Parts usually nothing Tools Tweezers, dish soap, torch

Affected machines: X1 series. The machine probes a grid of points and builds a map. It rejects the map when the points do not describe a plausible surface, which is a sensible check: a bed can be tilted or gently curved, but it cannot have a spike in the middle of it.

Cost of settling HMS 0300-0D00-0001-000C: a needle and tweezer set is about 13 dollars, a nozzle cleaning kit 13 dollars, and a Bambu PEI build plate 36 dollars.
Cleaning is the whole fix in most cases. The plate matters only when the sheet has a dent that no amount of washing will remove.

Where to buy

1
Best Seller

YOOPAI 3D Printer Nozzle Cleaning Kit, 3D Printer Cleaning Kit with Soft Rubber Handle, 0.4mm Nozzle Cleaning Needles and Copper Wire Brush, 3D Printer Tools Kit for 1.75mm Nozzles

YOOPAI
In Stock
9.9 /10
ACMS Score
ACMS Score is calculated based on product ratings, reviews, and sales performance to help you make informed purchasing decisions.
Updated: Sep 19, 2026
Last update on Sep 19, 2026 / Affiliate links / Images, Product Titles, and Product Highlights from Amazon Creators API.
2
Prime Editor's Pick

3D Printer Nozzle Cleaning Kit - 0.4mm Needles and Tweezers Toolkit - Stainless Steel Nozzle Cleaning Tool Kit - Alternative for 0.4mm Drill Bits for 3D Printer - Set of 11

AMERVAULT
In Stock
9.8 /10
ACMS Score
ACMS Score is calculated based on product ratings, reviews, and sales performance to help you make informed purchasing decisions.
Updated: Sep 1, 2026
Last update on Sep 1, 2026 / Affiliate links / Images, Product Titles, and Product Highlights from Amazon Creators API.
3
Limited Time

Bamboo Original Cool Plate SuperTack 257x257mm Dual-Sided PEI Build Plate for Bambu Lab P1S/P1P/X1C/X1E/A1 3D Printer,Flexible Print Bed Removable Surface Platform,Designed for PLA and PETG

Brand: COMTREE
In Stock
9.6 /10
ACMS Score
ACMS Score is calculated based on product ratings, reviews, and sales performance to help you make informed purchasing decisions.
Updated: Sep 19, 2026
Last update on Sep 19, 2026 / Affiliate links / Images, Product Titles, and Product Highlights from Amazon Creators API.

Four places debris hides

On the plate. Obvious, and the one people check. A blob of purge or a fragment left from removing a part.

Under the plate. Less obvious and more common. Anything on the magnetic base lifts the sheet and the sheet looks perfect from above.

On the nozzle. Easy to forget, because the nozzle is part of the measurement on these machines. A skirt of cooked filament makes the nozzle effectively longer and every point reads differently.

In the Z path. Something jamming the bed part way changes the geometry rather than a single point, which shows up as a map that makes no sense at all rather than one spike.

Symptom

Levelling completes but the printer rejects the data, or aborts with abnormal levelling data

Most likely cause

Debris on or under the plate, cooked filament on the nozzle, or an obstruction in the Z path

The fix
  1. Power off and let the bed and hotend cool enough to handle.
  2. Lift the plate off and clean both the underside of the sheet and the magnetic base.
  3. Clean the nozzle tip warm, at about 150 degC, with a brass brush.
  4. Wash the plate with dish soap and warm water and refit it square against its locating features.
  5. Look into the Z path with a torch for anything jamming the bed.
  6. Re-run levelling and read the resulting mesh. A single high point means debris; a low point that survives cleaning means a dent.

Do not simply re-run levelling and hope. A second measurement over the same crumb gives the same answer, and repeating it is how people conclude the machine is broken when the plate needed a wipe.

The seating version of this fault is build plate not properly placed, and the equivalent on other machines is heatbed levelling failed. Our pages on bed levelling and plate cleaning cover the detail.

HMS 0300-0D00-0001-000C FAQ

Why does the printer reject its own measurement?

Because the points do not describe a plausible surface. A spike in the middle of a bed is not a bed.

I cleaned the plate and it still fails. What should I check next?

Check underneath the sheet and on the nozzle. Both are part of the measurement and both get missed.

Can a dent be compensated?

A gentle curve, yes. A sharp dent, no, which is when a new sheet is the honest answer.

How often should I wash the plate?

With soap and water every few weeks of regular printing, and whenever adhesion starts to drift.

LayerWalker

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