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3D Print Troubleshooting, Calibration & Parts

HMS 0300-0200-0001-0002: hotend heater open circuit

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HMS_0300_0200_0001_0002 on Bambu Lab printers: hotend heater open circuit. Affects A2L, H2, H2C, H2S, P2S, X1.
Short answer

The printer sees nothing where the hotend heater should be. Check the connector at the toolhead first: a crimp that has backed out of its housing looks perfectly seated from outside and reads open on a meter.

Difficulty moderate Time 20-40 min Parts under $25 Tools Multimeter, hex keys, tweezers

This is the mirror image of the short-circuit code. Open circuit means infinite resistance: the current has no path at all. A 24 V cartridge should read roughly 10 to 15 ohm at room temperature, so anything reading open is either a broken conductor or a disconnected joint.

Affected machines: A2L, H2, H2C, H2S, P2S, X1 series.

Check the crimp before you check the cartridge

The most frequent cause is mechanical, not electrical. Each lead ends in a metal crimp that clicks into a plastic housing. If the retaining barb is worn, the crimp slides back a millimetre or two under vibration. The connector still looks and feels plugged in, but the pin no longer touches. Pull gently on each individual wire behind the housing while watching for movement.

Symptom

Hotend does not heat at all and the code appears within seconds of starting a print

Most likely cause

Backed-out crimp, broken heater lead, or a failed cartridge element

The fix
  1. Power off at the wall and let the hotend cool.
  2. Unplug the cartridge and measure across its pins. Roughly 10 to 15 ohm is healthy; an open reading means the element itself has failed.
  3. If the cartridge reads correctly, the break is upstream. Tug each wire behind the connector housing to find a crimp that has backed out.
  4. Flex the lead along its length while measuring. A reading that flickers between open and normal means a broken conductor inside intact insulation.
Safety

Work with the machine unplugged at the wall. A heater lead that has been arcing at a loose crimp can be hot enough to have annealed the copper, so treat any discoloured wire as needing replacement rather than reseating.

Open, short, and sensor faults are three different codes

Bambu splits hotend heating problems into separate codes, and the distinction matters because they lead to different parts. This one is the heater circuit reading open. A short reads near zero instead, and a temperature sensor fault is a different component entirely. Read the code carefully before ordering anything.

Wrong code? The full Bambu HMS code index lists all 588 codes with the subsystem each one points to and which printers show it.

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